I my community reports could use some work on automation for sure, but currently I report the what I would referee to as the standard metrics; Numbers of post, threads,document, new registration, active members, points awarded, percentage of non employees users. Along with a full Omniture web statistics report.

Oh I also include the most popular discussions, documents and tag cloud.

To make your reports stand out and show customer satisfaction include positive quotes from the community as well.

Would be great to hear what others are reporting on as well.

I do not make these reports publicly available. The report is posted in a private section of the community that is reserve to the contributes "Moderators" and steering committe members.

Are there examples of what people have set as quantitative goals for adoption and use of the community?

How much adoption, engagement, and activity is reasonable at 1 month, 2 months, and beyond? We're just getting started with this and I'm trying to get a sense for what other people have experienced as far as adoption in the first months of using a social networking tool.

I do like the suggestion to take the positive quotes and add those to the numbers reports. The real stories make the numbers more compelling.

Thanks!

Because of the way in which we use our (Clearspace) site, I acutally don't get the right kind of metrics.  We operate a hybrid internal/external community because you have to be an employee of a member organization to get access.  So it is closed in terms of content and who can join, but at the same time these are not our "employees."  Accordingly, perhaps, a lot of people qualify as "lurkers."  They read content more than contribute.  Although we hope and expect this to change, for the time being what I would love to see are metrics stats around how many people are logging in, reading content, duration of stay.