The Jive Family

As part of the Jive family, you’ll have access to our world-class support and professional services teams. Our experts will help you get the most out of your Jive implementation, solve your pressing business challenges and reap rapid ROI.

Support

Jive’s white-glove customer support is available to all users at no additional cost. Our U.S.-based service specialists are available 24/7, via phone or chat, to answer any questions you have.

Professional Services

Our Professional Services team helps you get the most from your Jive investment, delivering the strategic insights and hands-on assistance that drive continuous improvement and value. From intranet planning through launch, growth and ongoing optimization, we’ll help you succeed every step of the way.

Jive A-List Services

A-List Community Business Services for Jive, our most elite services tier, combine community optimization services with Platinum Support to simplify your job, drive breakthrough outcomes, and maximize the value of your community.