Using the Simple Stream Integration Builder with StatusPage.io (1 of 3)
Sep 30, 2015
This is step-by-step tutorial on how to use the Simple Stream Integration Builder to create a simple activity stream integration with StatusPage.io. This will enable you to get a one-way webhook-style activity stream from StatusPage.io, to a Jive group, without middleware in around 10 minutes! This tool is a first in a series of episodes […]
As a follow-up to my recent post on 5 Ways to Improve Your Security Program, I wanted to dig in more on the best practices for security testing. Static Application Security Testing (SAST): This is the testing of an application from the inside out. This method includes scanning source code, byte code, or application binaries […]
For many people, the workday doesn’t have a set beginning or end time and the workplace isn’t always a physical destination. You may be one of those people. Do you drink your morning coffee while electronically catching up on your laptop or other device? Did you do the same thing before you went to bed last night (sans coffee)? Today, you can video chat with colleagues around the world before even heading into the office, or conduct meetings during your morning commute. Or maybe you’re one of the growing numbers of folks like me who no longer has a morning commute. Today, the workplace doesn’t have to be a place at all—it can be wherever you are. But does it inspire you to do your best work?
Integrating Your Knowledge Base & Community Is a Customer Self-Service Win-Win
Jul 9, 2015
Customer support technology is changing rapidly. Gartner reports that by 2017, 67% of customer service interactions won’t require an actual human to provide support...
4 Real-World Stories About The Interactive Intranet
Jun 18, 2015
In my previous post, I offered four reasons why companies should take stock of their intranet now, evaluate how it compares to their competitors’ and peers’, and determine how large the gaps are between its capabilities and those currently available from vendors. Those reasons include: the increasing pace of business the customer is king aging […]
Business has changed remarkably since the end of the last century. It’s become more global and customer-focused. Process execution time and product lifecycles have shrunk as the overall pace of business has increased. Business now places a premium on traits such as speed and agility, rather than resilience and predictability. Intranets have been around to […]
